Zhejiang Medou Communication Technology Co., Ltd.

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IP Recording Solution

As companies have shifted from the traditional telephone environment to the IP telephony environment, Mingdao Communications, as a recording system R&D enterprise, has further improved the recording system platform and integrated the recording system into the mainstream manufacturers' IP telephone recording solutions. Mingdao relied on years of communication technology accumulation, combined with the research results of thousands of customers for the recording function requirements, in-depth development of the IP telephone recording system, without the need to purchase another recording card or CTI system support can be recorded on the IP phone, significant investment costs While reducing, it has a strong ability to expand. It has been optimized for most IP phones, IP PBXs, and digital program-controlled switches in the industry.

Medou MDI series IP recording system complies with the windows audio system specification. It is easy to install and use. It provides real-time monitor query function and network real-time monitor query function. It adopts high-performance AGC processing algorithm to achieve perfect far and near volume balance and high ratio compression. , and does not affect the quality of recordings. Medou IP recording system can provide multi-style recording methods, including all recording, time selective recording, on-demand recording and so on. It is compatible with Avaya, vcard, and other IP telephony environments; it uses Real-time Transport Protocol (RTP) packet recording; it also conforms to standard protocols such as H.232, SIP, and MGCP. Provides a completely software-only IP recording solution and a combination of hardware and software IP recording solutions. There are two ways of IP recording: active mode and passive mode. The so-called active type Mingdao recording system communicates with CTI or Call Manager, and captures IP data packets that meet the recording requirements. This method mainly includes Avaya CMAPI applications, etc.; the so-called passive type refers to the recording device and Network Switch. The mirror port (Span port) is connected and passively accepts data packets mirrored by the Network Switch to the secondary port.

Features

● Applicable to a variety of Window operating systems, installation and use more convenient.

● Support local and remote monitoring, query, statistics and other functions. ● The data adopts the latest compression method, which is about 5.8 megabits per hour per hour. That is, a 1G hard disk can be connected and recorded for about 170 hours. ● Automatically determine the incoming call, the outgoing direction. ● System start automatically, automatically record all the details of the call, comprising: a caller ID to the phone number, call duration, call content. ● Synchronized with the movement of the phone, instant recording, automatically stored in the hard drive, automatic backup audio files. ● IP powerful query and statistical functions, can be set to a variety of search criteria, according to line inquiries, according to the telephone number search, according to outgoing calls inquiries, inquiries by customer name, press the call tone inquiries. ● Rights management, can be set to function right operator, including control, query, delete, or set up a statistical query functions such as one or a few lines. ● You can set some numbers without recording, you can set only recording, or only record incoming calls, and you can flexibly specify the recording time period. ● Can monitor real-time synchronization via LAN or remotely over the Internet with the main recording system, query audio file. ● According to customer's line, support for analog lines and IP lines for the unified management by the central management software.

Typical Application

Technical Parameters

➤ Basic parameters

Capacity: 4-256 Road Hardware features: Pluggable 500G or more hard disk, optional redundant power supply and dual hard disk Recording format: ADPCM, PCM, GSM, G.729a, G.726, AMR, etc. Recording method: D-channel, CTI, network Type of agreement: AVAYA H.323, ALCATEL AOC, H.323, Q931, H.225, H.245, SIP2.0 Information acquisition: Get the main call, call direction, etc. from the D-channel Speech codec: G.711 A_law /μ_law/mp3 Listening mode: the device comes with an audio output interface, remote client playback interface Management method: web management; unified network management Hardware Interface: RJ45 Development interface: UDP secondary development interface

➤ Physical structure

Operating System: Embedded Ethernet interface: dual Gigabit Ethernet port output Working temperature: 0 ~ 40 °C Operating Humidity: 5% to 95% (non-condensing) Anti-static: good grounding of the device housing Power and voltage: 1U:AC 100V~240V 250W 4U:AC 220V 400W Working environment: keep clean, dust-free, non-corrosive gas

➤ Supported switches

Manufacturer: Siemens, Avaya, Alcatel, Tadiran, Mitel, Cisco, Huawei, Astrisk, NEC, Toshiba and other major switches Others: SIP phone recording in P2P mode, SIP trunk recording in various switches

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